Customer Guide

Privacy Policy

TOPTECH Co., Ltd. values protecting the personal information of its customers and always tries its best to protect the personal information of its customers.
TOPTECH Co., Ltd. complies to all laws related to protection of personal information, including 「ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, ETC.」, which is the primary law regarding protecting personal information.

Privacy policy of the homepage of TOPTECH Co., Ltd. includes the following content:

1. General Provisions

Personal information is information on a living individual and refers to information that can identify an individual by items such as name, resident registration number, etc. (includes information that by itself cannot identify a specified individual but can be combined with other information to enable identification).

The website of TOPTECH Co., Ltd. values your personal information and complies to personal information protection regulation under 『ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, ETC.』 and 『Personal Information Protection Guidelines』 enacted by the Ministry of Information and Communication. The website of TOPTECH Co., Ltd. notifies you on how the personal information provided by you is used, for what purpose, and what measures are taken to protect your personal information through Privacy Policy.

The website of TOPTECH Co., Ltd. shows the privacy policy on the first page of the homepage so that you can easily read it.

The website of TOPTECH Co., Ltd. is deciding the necessary procedures for the amendment of Privacy Policy for the constant improvement of the Privacy Policy. In case the Privacy Policy is amended, it is notified on the website so that you can easily know about it.

2. Scope of Collecting Personal Information

The website of TOPTECH Co., Ltd. is collecting and using the minimum amount of the users’ personal information to provide optimal services to the user regarding suggestion, dissatisfaction, and request for materials by the user for improvement of customer service satisfaction on the company and its products.

Collected items: e-mail address, name, contact

3. Method of Collecting Personal Information

We provide a procedure to select 「Agree」 or 「Disagree」 on the content of 「Privacy Policy」; clicking the 「Agree」 button is considered as agreeing to the collection of personal information.

4. Purpose of Collection and Use of Personal Information

The company uses the collected personal information for the following purposes. All information provided by the members will not be used for purposes other than listed below; in case of change, there will be prior consent.

The website of TOPTECH Co., Ltd. collects personal information for the following purposes

E-mail address, name, contact: securing channel for smooth communication, such as deliver notification, confirm personal opinion, handle complaint; new service/product

5. Period of Retention and Usage of Personal Information

The company immediately deletes the personal information of the member once the purpose of collection and use has been achieved. However, for the following cases, exceptions will be made and personal information will be kept for the specified period.

① Grounds on Information Keeping by Company Internal Policy
- Reasons for Keeping: prevention of illegal use, cooperation to investigation by the investigation agency on illegal user, Protection of Communications Secrets Act and information

-Record on self: 6 months
-Website visit history: 3 months
Case in which the company or affiliated company has received a separate agreement due to necessity: kept for the scope and use period of amount agreed separately

6. Matters on Refusal to Collecting Personal Information

You have the right to choose 「Disagree」 through the content of 「Privacy Policy」; in this case, there can be difficulty in providing a normal service.

7. Collection of Personal Information by Cookies

- What is a cookie?

The website of TOPTECH Co., Ltd. uses ‘cookies’, which saves the information on the members and searches for it frequently.
Cookies are a small amount of information the website sends to your computer browser (Netscape, Internet Explorer, etc.)

When you access the website, the computer of TOPTECH Co., Ltd. 's website reads the contents of the cookie in the member's browser, finds additional information about you on your computer, and provides services without additional input such as name, etc. Cookies identify a member's computer, but do not personally identify a member. Members also have a choice about cookies. In the Tools>Internet Options tab at the top of your web browser, you can choose to accept all cookies, send a notification when cookies are installed, or reject all cookies.

-Cookie management of the website of TOPTECH Co., Ltd.
The website of TOPTECH Co., Ltd. manages cookies for the convenience of its users; the data of the members collected through cookies are used for the following purposes

① Provision of differentiated information based on the interest of the individual
② Analysis of connection frequency or usage habit of the members and non-members to provide personalized service and utilize as a standard for service reorganization
③ Upload a post on board

Cookies will automatically be deleted upon closing the browser or logging out.

8. Use Other Than Intended Purpose and Provision/Share Regarding Third Party

The website of TOPTECH Co., Ltd. uses the personal information of the members within the scope notified in 『Purpose of Collection and Use of Personal Information』; it will not use exceeding said scope nor provide to other persons, companies, or institutions.

9. Browse and Revision of Personal Information

As a member, you can always browse or revise your registered personal information.
To browse or revise your personal information, click 『Change Personal Information』 to revise and browse by yourself; or, contact the personal information manager by letter, telephone, or e-mail; we will take action without delay.

10. Withdrawal from Collection, Use, Provision of Personal Information

The content you have agreed regarding the collection, use, and provision of personal information through membership registration can be withdrawn anytime you want.
Withdrawal of Agreement (Membership Cancellation) can be done by clicking 『Cancel Membership』 on the homepage.
We will take necessary measures to make the withdrawal of agreement on collection of personal information easier than collecting the personal information.

11. Technology and Administrative Measures to Protect Personal Information

In handling personal information, we are taking following technical measures to secure stability and prevent loss, theft, leak, or falsification of personal information.

① The website of TOPTECH Co., Ltd. limits the access to members’ personal information to a minimum number of people
Those who belong to the minimum number of people are:
-Those who perform marketing duties directly with the user
-Those who perform personal information management duties, such as the manager of personal information
-Other who necessarily requires handling of personal information for duty
② For employees handling personal information, a regular company training and external commissioned training is performed on acquiring new security technology and obligation for protecting personal information.
③ The changeover of those who handle personal information is held tightly under security and we clarify the responsibility on personal information accidents on joining the company and after leaving the company.
④ Personal data and general data are not stored in an integrated server; we have a dedicated server to separate and store the personal data.
⑤ Data processing room and data storage room are designated as special protection area, limiting their access.
⑥ The website of TOPTECH Co., Ltd. is not responsible for personal mistakes or events occurring due to innate dangers of the internet. Each member should appropriately take care of his or her ID and password to protect their personal information and take responsibility for them.
⑦ When personal data has been lost, leaked, falsified, or damaged due to mistakes of internal manager or technical accidents

12. Linked Websites

The website of TOPTECH Co., Ltd. can provide you with links to the website of other companies or their materials.
In this case, the company holds no control over the external website or the material; we cannot be held responsible for or guarantee the usefulness of the provided service or the material. Once you click the link on the company’s webpage and visit other sites, the privacy policy of the said website is irrelevant to our company; please check the privacy policy of the newly visited website.

13. Posts

The website of TOPTECH Co., Ltd. values your post and will do its best to prevent it from being falsified, damaged, or deleted. However, in the following case, we will not do so.

① Spam posts (e.g. chain letters, 800 million mail, advertisement for specific website, etc.)
② Post that defame others by spreading false information with the purpose of slandering others
③ Exposure of personal details without consent, content that violates others’ rights such as copyright of third party, and other posts with contents different from the topic of the board
④ In order to promote a healthy board culture, the website of TOPTECH Co., Ltd. may delete or correct specific parts that reveal personal details of others without consent with signs before posting them.
⑤ If the content of the post can be moved to another board, we notify the moving path on the said post to prevent misunderstanding.
⑥ In other cases, the posts can be deleted after a notified or personal warning.
Fundamentally, all rights and responsibilities regarding a post belongs to the individual who wrote the post.
Also, information revealed voluntarily through post is difficult to be protected; please think through before revealing the information.

14. Outsourcing of Personal Information Handling

The website of TOPTECH Co., Ltd. may outsource collection, handling, and management of your personal information to an external company to improve its service.
- In case of outsourcing the handling of personal information, matters regarding the consignee, period of outsourcing, the relation between service provider and consignee, scope of responsibility, etc. will be delivered to you by letter, e-mail, telephone, or homepage.
-In case of outsourcing the handling of personal information, we will clearly define strict adherence to the instruction on personal information by service provider, confidentiality of personal information, prohibition of provision to third party, responsibility in case of accidents, period of outsourcing, return or deletion of personal information after handling, etc. through outsourcing contract; the content of the contract will be preserved on paper or electronically.

15. Delivery of Promotion Materials

① The website of TOPTECH Co., Ltd. does not deliver promotion materials with pursuit of profit against your notified disagreement to receive such materials.
② If you have agreed to the delivery of e-mail, such as newsletters, the website of TOPTECH Co., Ltd. will take measures on the title and the content as following for you to recognize easily.
- Title of the e-mail: it may not indicate (promotion) on its title; it shows the main points of the content of the e-mail.

- Content of the e-mail: it notifies the name of sender for you to declare intent of refuse e-mails, e-mail address, telephone contact and address, how to refuse e-mails (Korean/English), time agreed to receive email, etc.

16. Manager of Personal Information

In order to protect your personal information and handle dissatisfaction and inquiries regarding personal information, we have designated and are operating a related department as follows. Also, your opinions are very important to us. If you have inquiry regarding personal information, please contact the Personal Information Management Department. We will quickly and diligently respond to your inquiries.

Personal Information Management Department and Contact :
Personal Information Manager :
Affiliation : TOPTECH Co., Ltd.
E-mail :

For other reporting or consultation regarding infringement of personal data, please contact the institutions below:
1. Personal Information Dispute Mediation Committee (
2. Korea Online Privacy Association (
3. Supreme Prosecutor’s Office, Internet Crime Investigation Center (
4. National Police Agency, Cyber Terror Response Center (

17. Responsibility of Notification

This Privacy Policy was enacted on July 1, 2005; In case of addition, deletion, or modification due to change in government policy or security technology, it will be notified at least 10 days before amendment by 『Notification』 of the homepage.

Enforcement date of changed privacy policy : 2015-10-01